What you will be able to do
- By the end of this module, you will be able to define parasocial interaction in one plain sentence somebody with no background in this could hand back to you correctly.
- By the end of this module, you will be able to distinguish compression that comes from inattention from compression that comes from the format itself.
- By the end of this module, you will be able to describe the three checks in this chapter and say what each one is measuring.
- By the end of this module, you will be able to explain why the reduction in a media relationship runs in both directions at once.
One Ear, Three Years
Sylvie runs a small print shop and trims paper for about two hours of every working day, which is exactly long enough for one episode of a show she has been listening to since a bad spring three years ago. Two men, an hour each time, mostly talking about their own weeks. She knows which of them takes sugar and is embarrassed about it. She knows the sound one of them makes just before he says something true rather than something funny.
Last month she said a friend of mine was saying to a customer, heard it, and walked it back to I mean, I heard it on a show. The customer did not care. Sylvie thought about it on and off for the rest of the day. Nobody in that shop did anything wrong, and something in the sentence was worth the afternoon it cost her, and this module is about what.
- parasocial interaction
- The sense of knowing somebody you have watched or listened to for a long time, while they have no idea you are there.
- emotional objectification
- Relating to a person as the feeling they give you rather than as somebody who has feelings of their own.
- compression
- Squeezing a whole person down to the one part of them you have a use for, and leaving the rest of them out of it.
- the edit
- The finished version of a person that reaches you after somebody has already chosen which parts would exist.
- alongside and instead of
- Whether an attachment to a stranger sits next to your two-way relationships or has quietly started standing in for them.
Start with the plain observation, because everything else in this course is built on it. You can feel close to somebody who does not know you exist. Two media researchers, Horton and Wohl, working in the middle of the last century with television and radio, gave that its name: parasocial interaction. Their version, in ordinary words: you come to know a person through a screen or a speaker in the way you come to know anybody, through voice, face, repetition and small disclosures, and the knowing only travels one way. They were not diagnosing anybody. They were describing a feature of the medium, the way you would describe how sound behaves in a stone room. The insult was bolted on later, by the rest of us.
Here is the picture that usually does it. You take the same bus every morning and the same driver says good morning every morning, and after a year you know his voice, his moods, the way he taps the wheel at a long light. If he stopped turning up you would notice and you would wonder about him. He would not notice if you stopped turning up, because there are eighty other people on that bus and you are one of them. Now make the bus a phone, make the driver somebody talking into your ear for two hours a week about his own life, and make the year three years. The feeling gets much larger. The one-sidedness does not change at all.
The next point is the one worth actually believing rather than merely reading. This is not a malfunction. Your nervous system has spent a very long time learning to pull everything it can out of two signals, a face and a voice, because for most of human history those were how you knew whether you were safe and whose people you were among. A voice speaking quietly and warmly, at close range, without hurry, has always meant something specific and good. Put an earbud in and that exact signal arrives, produced deliberately, straight into the bones of your skull, with no room to check and no body to read against the words. There is no organ in the ear that checks credentials.
Which is why knowing all this changes remarkably little. People who study media effects for a living describe a presenter’s illness in the tone you would use about a cousin. Understanding a mechanism does not switch the mechanism off, any more than knowing about startle reflexes stops you jumping at a slammed door. That will keep coming up in this course, so it is worth setting down early: being able to name a thing accurately is a genuine skill, and it is not the same as standing outside the thing. If you have ever felt faintly stupid about how much a stranger’s voice means to you, you can put that down. Nothing foolish was happening. Ordinary mammal equipment was working correctly in conditions it has no way of detecting.
Now two terms that carry most of the weight in this course. Emotional objectification is treating a person as the thing that makes you feel a certain way. Not a thing you dislike. Usually a thing you like, which is exactly what makes it hard to catch. Think about a lamp. Nobody holds a grudge against a lamp, nobody wonders how the lamp’s week has been, and when the light does not come on the annoyance is about the light rather than about the lamp. Most of us have at least one person we flip on. Compression is what that does to somebody: a whole person squeezed down to the one part of them you use, the way you pack a small bag and leave the rest of a person on the bed.
With the people in your kitchen, compression is a failure of attention. The whole person is standing right there being inconvenient and slow and unflattering, and you could look. You have been given access to the boring parts and you compressed them anyway, because compressed people are easier to plan around and because attention is expensive and because you were tired. That version is repairable in the ordinary way. You look again. You ask something. The person, being present, corrects your picture of them by continuing to exist in front of you, which is a service the people in your life perform constantly and are never thanked for.
With somebody on a screen, and this is the claim the whole course grows out of, the compression is not a failure of attention. It is the format. You were never given the whole person, and there was no version of this in which looking harder would have shown you more. What reached you is an edit, and that word is meant in the least sinister sense available. Somebody chose which forty minutes of a long afternoon would exist. Somebody removed the stumble, the unkind remark that got thought better of, the dead air while a child was checked on. Somebody warmed the low end of a voice so it would seem closer than a voice at that distance has any business seeming. All of that is craft, and none of it is a crime.
Goffman, whose subject was how people manage the impression they make, gives us the vocabulary for what that does. He described a front stage, where the performance happens and the audience is accounted for, and a back stage, where you can be sloppy and unfinished. Everybody runs both; you have a front stage for your dentist and a back stage in the car afterward. What is different about media is not that a performance exists, since a performance always exists, but that the back stage has been made structurally unreachable and the front stage has been refined by people whose profession is refining it. And then something cleverer happens: the front stage begins to include a depiction of the back stage. The unfiltered post. The tearful video recorded in a car. Sincere, often. Still on the stage.
Now turn the arrangement around, because this is where it stops being comfortable. Aurel is forty-one and writes about his father’s death on a public account, which is how several thousand strangers arrived. He answered every message for a few months, then most of them, and now he opens the app in the morning and finds several hundred people’s worst nights waiting. He has learned to read one in four seconds and sort it. He is not ungrateful and says so often. He also cannot receive any of those people as a person, and not from coldness: at that volume the only available operation is aggregate. A number that moved. A mood in a comment section. One side reduces a person to a feeling; the other reduces a person to a quantity; nobody in the arrangement has met anybody.
So where is the line, if everybody does this and nobody is doing anything wrong? Not between people who have these attachments and people who do not, because that second group is empty. Not intensity either, which is a terrible instrument; some of the most attached people are also the most connected, their capacity simply being large, and some of the most guarded would tell you they are barely a fan of anything. The line is about what the attachment is doing. Alongside means it occupies its own space, fills hours that were always going to be solitary, and costs the rest of your life nothing. Instead of means it has begun taking territory, quietly, because it is easier and never has a bad night.
Three checks separate those, and each takes about a minute. The telling test: think of the last genuinely good thing that happened to you and recall who you first wanted to tell, in the half-second before judgment arrived. A first impulse toward somebody unreachable is common and harmless; whether a second name arrives behind it is the whole finding. The subtraction test: if the show simply ended tomorrow, no scandal, would a slot be empty or a category be empty? A slot refills. A category means the attachment has been doing structural work. The direction test: over the last few weeks, has it been sending you toward people or away from them?
Sylvie ran a version of the second one without knowing it had a name. After a hospital appointment she noticed she had rehearsed the whole story, twice, in detail, as something she would say to two men who cannot hear her, and had not yet told her brother, who is alive and reachable and would have wanted to know. She did not stop listening, and nothing in this course will suggest she should have. What she did was ring her brother, and the story was worse out loud, and it ran on for nearly an hour because he kept interrupting, and it is now the only version of that story anybody else in the world holds. The attachment was never the problem. The vacancy behind it was.
I do — watch the reasoning
Let me run the three checks on Aurel’s counterpart rather than on anybody real, and think aloud while I do it. Telling test: a composite listener finishes a good week and the first name that arrives is a host, and then, about a second later, a cousin. Two names, so the finding is nothing more alarming than a habit. Subtraction test: if the show ended, what empties? He says Tuesdays, which is a slot, and slots refill. Direction test is the one that catches him, because he has skipped two things this month that involved people and does not remember deciding to. Notice what I did not produce there: any conclusion about the kind of person he is. Two checks came back ordinary and one came back interesting, and interesting is where you look next.We do — finish this one with me
Now one together, and the first step is done for you. A composite case: somebody listens to a long-running show while cooking, five nights a week, and has done for two years. Step one, the telling test, is already run: when she got the news about the job, the first person she wanted to tell was her sister, and the second was nobody, because she rang the sister immediately. That is a clean result and needs no further thought. Your turn for the other two. Given only what you have been told, what would the subtraction test need to ask her, in your own words? And what would count as evidence for the direction test that is not simply a feeling about how she has been lately?You do — on your own this week
This week, once, run the telling test on yourself, and give it about four minutes rather than an evening. Bring to mind the most recent genuinely good small thing that happened to you, recall the first person you wanted to tell before any judgment arrived, and write down whether a second name came behind the first. Write both names, or write the first and then the word nothing, whichever is honest. Then stop. There is no scoring step and no conclusion to reach, and the instruction here is deliberately to leave the result sitting there for a few days rather than doing anything about it.Two Columns, One Week
About three minutes a day for a week, or twenty minutes in one sitting if you would rather have it over with. Pick one media figure you actually feel attached to, not the respectable one, and fill two short columns from memory with no looking anything up. This is a measurement rather than a punishment, and if the second column stays empty, empty is the reading.
Where the Voice Goes
Three days of low-effort noticing, about a minute each evening. You are not changing anything and not stopping anything. Just note where in the day a recorded voice arrived and what the hour was otherwise going to be like.
Click the card to turn it over.
Ten questions on this module
These check whether the material landed. They ask about the concepts, never about your own relationships, and nothing you answer is recorded anywhere but this browser.
Which sentence comes closest to Horton and Wohl’s original use of parasocial interaction?
The module says knowing about the mechanism does not switch it off. What is the point of that claim?
A friend becomes, in your mind, only the person you call when you are angry. Which term does that illustrate?
Why does the module insist that an edit is not a lie?
Somebody says the line falls between people who have parasocial attachments and people who do not. What is wrong with that?
In the subtraction test, what is the difference between a slot and a category?
A composite listener finds that the first person he wants to tell good news is a podcast host, and the second is his cousin. What does the telling test say about that?
Why can a creator with several thousand followers not receive those people as individuals?
Which of these is the clearest example of an attachment running alongside rather than instead of?
A learner finishes this module and concludes that her affection for a radio presenter is proof of something missing in her. What has she misread?
What this module claimed
Next: This module described the closeness arriving without anything being built. The next one takes apart the mechanism underneath that, which is a set of four layers a relationship is supposed to move through and what happens when a screen skips the middle two.
This module is drawn from Chapter 1 of Everyone I’ve Never Met, The Person Who Doesn’t Know You Exist.